Top 10 Benefits of a Virtual Phone System for Small Businesses

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Top 10 Benefits of Using a Virtual Phone System For Small Businesses

on Wednesday, 22 March 2017. Posted in Industry News

Owners of small businesses need to take into account a number of considerations when looking for a choice of a phone system. These can range from simple requirements of choosing the right telephone number and cost options to the more complex requirements of future proofing your phone system and services such as voicemail, diverting numbers and presenting numbers when dialling outwards.

virtual phone system

Virtual Phone System

A Virtual Phone System is an internet-based system that takes advantage of the latest technologies providing an extremely affordable option, especially when compared to traditional office-based phones which require an office line and expensive hardware. These systems are also known as VoIP systems as they pass your call over the internet rather than traditional phone lines. 


1. Cost Savings 

Call charges with Virtual Phone Systems are generally much cheaper than traditionally based carriers on local, mobile and international calls, making it more cost-effective to maintain a reliable business phone system. 

Whenever you have an internet connection, you have access to the rates you have agreed to so expensive roaming charges overseas won't apply if you decide to use Virtual Landline abroad.  

Your number is hosted in the cloud and so there is no need for expensive line rentals, as well as all the maintenance on the system, is handled by your provider and there are fewer setup costs. 

2. Productivity On The Move

 A Virtual Phone System can work anywhere, not only at your desk. Calls can be instantly routed to your mobile phone or to your smartphone app, wherever you have a mobile phone or internet signal. Voicemails and faxes can be forwarded to your email account as Mp3 and .Wav attachments. This means work continues even when you are not in the office. 

3. Professional Appearance 

Small business and startup companies are very dynamic, constantly changing to the challenges being thrown at them. This can lead to problems for entrepreneurs working out of non-traditional office spaces or moving offices. Virtual phone numbers move with you, regardless of how often you move, and landline numbers (which can be diverted to mobile) rather than a mobile number can give the impression the company is more stable and larger than it actually is. 

4. Feature Rich

You can easily set up your system and make changes through the service providers' online portals. These features include adding or reducing numbers, customisable voicemail, call forwarding and call logs. All these are directly accessible on your account. 

5. Smartphone application

Virtual phone systems allow you to make and receive calls from your smartphone. Calls will show up as your virtual office phone number and not your mobile number. All can be easily managed from the free virtual landline app.

6. Fast To Set Up

Some phone systems require a lot of lead time to set up. For example, a dedicated VOIP system on your premise may require multiple visits by an installation crew and training sessions to learn a complex system. A cloud system is much closer to 'plug and play'. In fact, virtual phone numbers can be set up and working in under five minutes from many web based companies. 

7. Choose Your Number

Need a local number but based elsewhere or even overseas? A virtual phone system enables you for example to have a London telephone number but be physically anywhere in the world. 

8. Keep Your Number

Often phone numbers provided by business incubation units or serviced offices belong to them, so if you move in the future you run the risk of losing the phone number you have built your business around. Choosing a virtual or hosted number solution gives you flexibility for the future. 

9. Bring Your Stuff Together 

If you are a group of consultants all based at your respective homes, you can still appear as one organisation with a common phone number so that calls route to each person, using extension numbers and sharing hunt groups with free person to person calls. In today's technological environment telephony can match your business model and the way you work - gone are the days where you need to all be in one office to work from a common phone system. 

10. Never Miss a Call Again

You can choose to have your calls diverted to your desk phone, mobile phone, PC or a tablet device as when required. You can set it up to hunt for you on the other lines and devices if you do not pick up on the first. Even have them all ringing at the same time if you want to be sure not to miss that important sales call.  


The Virtual Landline Solution 

If you are a start-up company, a sole trader or an existing business, Virtual Landline can solve your telephony issues with a single low-cost number without having to pay expensive diversion charges. 

What's more, we utilise the latest VOIP phone technology - so wherever there are Wi-Fi networks, your calls will be crystal clear, even when travelling abroad. 

Register today, download your Virtual Landline app and configure your account so that your service is ready for use. 

  • "I used to carry two mobiles around, one for work and one for personal use, thanks to Virtual Landline I now only need one, and have saved money."

    Virtual Landline Review Gary

    Gary Jones, Dentfix Mobile Vehicle Repairs

  • "I can now make really great value calls from my mobile using the app on 4G which is ideal for phoning home to India when I’m on the move."

    Virtual Landline Reviews Vijay


  • "Just moved house from Sheffield to Kent, kept my old Sheffield number by turning it into a Virtual Landline so all our friends can still keep in touch."

    Virtual Landline Reviews John

    John Stonehouse

  • "I bought a Virtual Landline for my mum in Poland, so she has a Colchester phone number! I can now call her from my mobile using my free minutes"

    Virtual Landline Reviews Ola


  • "We needed a temporary phone number for a project, Virtual Landline was perfect... we plan to buy more."

    Virtual Landline Reviews Oscar

    Oscar Jackson, THP Architects

  • "I set up a Virtual Landline for my parents who have moved to Spain, now we can call them for the cost of a local call and so can all their old friends."

    Virtual Landline Reviews Louisa

    Louisa McCarthy

  • "I'm an airline stewardess, and Virtual Landline saves me a fortune. All I need is Wi-Fi anywhere in the world, and I can phone home for a penny a minute, and my friends can phone me back as if I was in the UK... Amazing"

    Virtual Landline Reviews Chloe

    Chloe Forbes

  • "I started my new business working from home and needed a dedicated number, Virtual Landline was an ideal and cheap solution. Also... if my business grows, I can take the number with me.

    Virtual Landlin Reviews Abigail

    Abigail Goddard, Lux Interiors

  • "We use a VOIP phone instead of the free app and really can't tell the difference between our Virtual Landline and a real one, except the cost! When we're out the calls are sent to my mobile, and no one knows. Marvellous!"

    Virtual Landline Reviews Ron and Carol Smyth

    Ron and Carol Smyth