Using the Desktop Virtual Landline App

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Using the Desktop Virtual Landline App

on Thursday, 18 June 2020. Posted in Using Our App, Tips

The main function of the app is to give you the flexibility of making calls whenever you want and from any device you wish. The desktop app works through Microsoft Edge. It is available with our UK Unlimited, Global Standard, and 0800 Freephone packages and completely free of charge to install with easy setup but for any queries contact your Customer Services Team.

Downloading/set up

The app transforms your device into a transportable VoIP handset with a laptop so you can make and receive calls from your virtual number whenever you need it. Using the PC or MAC extension eliminates the need to buy additional hardware such as a VoIP phone and will save you money in the long run. To do so, you will need to make sure you have Microsoft Edge installed on your desktop device for the app to work.


Once you have the app downloaded your pc is ready to start using the Virtual Landline app! Copy and paste the link below:

This is the Virtual landline desktop app so bookmark or favorite it for future use.

This is the site that will load, enter your online portal details, and start making calls …

While using the app it is important you have a strong and reliable wi-fi connection, if not the call quality might suffer.



Once logged in you should receive a pop up bar asking if you would like notifications of instant messages and incoming calls, this may be a handy feature if you are occasionally away from you PC and need alerting.

Your app home screen should look like this:

The simple layout makes it clear and easy to navigate. Contacts, VoIP keypad, call history, call recordings, and the Virtual Landline website can all be accessed from the navigation bar on the left with a small section for recent activity. The search bar at the top makes it quick and easy to find your contacts and makes conducting your business calls even simpler.


Benefits of using the desktop app

  • The Virtual Landline desktop app turns your PC/laptop into a phone at no additional hardware cost to your business.
  • Any calls answered on the app to your virtual phone number are free to receive.
  • You will have access to the Customer Services Team to answer any queries.
  • If the app does not work on your device let us know within 7 days, we can investigate the issue and if we can’t rectify it we can cancel your account with a full refund.
  • Outbound calls can be made on your devices through the apps. Please check the fine print for call costs for your package. 
  • The desktop app is compatible with Mac and Windows
  • "I used to carry two mobiles around, one for work and one for personal use, thanks to Virtual Landline I now only need one, and have saved money."

    Virtual Landline Review Gary

    Gary Jones, Dentfix Mobile Vehicle Repairs

  • "I can now make really great value calls from my mobile using the app on 4G which is ideal for phoning home to India when I’m on the move."

    Virtual Landline Reviews Vijay


  • "Just moved house from Sheffield to Kent, kept my old Sheffield number by turning it into a Virtual Landline so all our friends can still keep in touch."

    Virtual Landline Reviews John

    John Stonehouse

  • "I bought a Virtual Landline for my mum in Poland, so she has a Colchester phone number! I can now call her from my mobile using my free minutes"

    Virtual Landline Reviews Ola


  • "We needed a temporary phone number for a project, Virtual Landline was perfect... we plan to buy more."

    Virtual Landline Reviews Oscar

    Oscar Jackson, THP Architects

  • "I set up a Virtual Landline for my parents who have moved to Spain, now we can call them for the cost of a local call and so can all their old friends."

    Virtual Landline Reviews Louisa

    Louisa McCarthy

  • "I'm an airline stewardess, and Virtual Landline saves me a fortune. All I need is Wi-Fi anywhere in the world, and I can phone home for a penny a minute, and my friends can phone me back as if I was in the UK... Amazing"

    Virtual Landline Reviews Chloe

    Chloe Forbes

  • "I started my new business working from home and needed a dedicated number, Virtual Landline was an ideal and cheap solution. Also... if my business grows, I can take the number with me.

    Virtual Landlin Reviews Abigail

    Abigail Goddard, Lux Interiors

  • "We use a VOIP phone instead of the free app and really can't tell the difference between our Virtual Landline and a real one, except the cost! When we're out the calls are sent to my mobile, and no one knows. Marvellous!"

    Virtual Landline Reviews Ron and Carol Smyth

    Ron and Carol Smyth

Contact Us

+44 (0) 203 488 0088

Emergency Number:
+44 (0) 333 300 1289

Virtual Landline
Unit 6, Glenmore Business Park
Blackhill Road
Dorset BH16 6NL