Five Great Plans

For Businesses & Individuals

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The plans below are designed for individuals and single users, if you are looking for a fully featured Cloud based business phone system for more than one user,
click here

 
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£3.95 Starter plan. Gives you a taste of the full service but on a PAYG basis. Requires mobile app. Unlimited inbound calls to app only. Forward to mobile available. Outbound calling from app. No International outbound calls.

Plus points

  • Keeps your mobile number private
  • £3.95 per month pays for the rental of your chosen phone number
  • Unlimited calls to this number can be answered on your app free of charge
  • We give you £1.00 free calling credit when you sign up to make outbound or diverted calls. Once this free credit is used, you must top up to make outbound calls or divert calls to your mobile
  • Can be upgraded easily to UK Unlimited for best value

 Minus points

  • Needs downloaded iOS or Android mobile app to work
  • You need a good data connection for the app (4G or wifi) otherwise you may get poor call quality
  • Calls diverted to your mobile are classed as outbound calls and will also be charged to your top-up account at the same rate as outbound calls
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£6.50 Basic plan. Best suited for people that simply want a separate number for websites, business cards etc... Calls are diverted to your mobile, very simple... set it up and forget it. *If you require a handset you will need to upgrade to our UK Unlimited plan

Plus points

  • Keeps your mobile number private
  • Simple – set it up and forget it
  • Unlimited inbound calls forwarded to your mobile for best quality
  • No app needed
  • Add office pack for more inbound call features

Minus

  • No outbound calling 
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£8.75 UK Unlimited. Gives you the full service without limits or Top-Ups* - includes enough minutes for all normal business needs.

Plus points

  • Keeps your mobile number private
  • Best value for inbound and outbound calling, no topping up.
  • Use mobile app or VoIP phone
  • Add Office features
  • Can be expanded to multi user phone system as your business grows
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£10.95 Pro Unlimited.Pro Unlimited is designed as a go anywhere solution for people on the move. It comes with a mobile app and PC app that allow you to make and receive calls wherever you are. The apps are synchronised so that both will ring at the same time or individually if one is switched off. If you choose to add a VoIP desk or home phone, all three devices will ring at the same time, wherever they are located. This has to be the most flexible way of handling your valuable business calls.

Also included is a timeframes package which allows you to define your office hours and divert calls to other places, or voicemail after hours.

Any inbound calls diverted to your mobile (if you are out of range of good quality wi-fi or 4G) come with a whisper tone so you can easily identify business calls from personal ones.

 Benefits include:

  • Unlimited calls to UK landline numbers
  • 1000 minutes to UK mobiles
  • Android/iOS mobile app
  • Windows PC app
  • Desk phone ready (add a desk phone for a s little as £69.60)
  • Timeframes option for business hours
  • Add Auto Attendant for £3.00 a month
  • Voicemail 2 email
  • Inbound call whisper with call confirmation
  • Easily add new users/extensions as your business grows
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£11.95 0800 Freephone.  Now includes 300 terminated minutes at blended rate of 4.00p per minute delivered to either landline or mobile. Ideal for businesses or short-term marketing campaigns.

Plus points

  • Keeps your mobile number private
  • Simple – set it up and forget it
  • Shows you value your customers by offering a free call
  • No mobile app required

Minus

  • Limited to 300 mins inbound a month – if you hit the limit, top up is required. Talk to us about a bigger bundle 
  • 0800 numbers are not free for callers using their mobile
 
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Starter
More Info
(£3.29 exc.VAT)
£3.95 per month*
Read fine print
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Basic
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(£5.42 exc.VAT)
£6.50 per month*
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Best Value

UK Unlimited
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(£7.29 exc.VAT)
£8.75 per month*
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Pro Unlimited
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(£9.12 exc.VAT)
£10.95 per month*
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0800 Freephone
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(£9.96 exc.VAT)
£11.95 per month*
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UK local numbers
London numbers 0203
London numbers 0207, 0208
National numbers 0330
Freephone 0800
Call diverts to mobile or landline
Overseas call diverts
Inbound calls
Outbound calls
Free included minutes No included minutes* Totally unlimited* Totally unlimited* 300 terminated minutes*
Monthly rolling contract
Welcome call credit £ 1 £ 5 £ 5 £ 5
Voicemail to email
Free app for calling
Time-based routing
Whisper tone
PC App
  Select Select Select Select

Starter

£3.95 per month*
Read fine print
  • No included minutes*
  • £ 1
  • Select

Basic

£6.50 per month*
Read fine print
  • Totally unlimited*
  • £ 5
  • Select

Pro Unlimited

£10.95 per month*
Read fine print
  • Totally unlimited*
  • £ 5
  • Select

0800 Freephone

£11.95 per month*
Read fine print
  • 300 terminated minutes*
  • £ 5
  • Select

U.K call charges
Out of bundle calls (over your inclusive minutes) will be charged at 1.1p/min to standard landline numbers and 4p/min to standard mobile numbers. 

Definitions

Diverted/Forwarded Calls.

  • You can set up your VL number to forward calls on to any other phone number, including your mobile number. Any forwarded call is chargeable and will be deducted from your Free Credit or inclusive minutes.

Outbound Calls.

  • Any call made (or forwarded) from your app or device is referred to as an outbound call and is therefore chargeable unless it is included in your free minutes.
  • Outbound calls are made from your app or device either using your data connection or using your mobile network using the “GSM” calling option.
  • Why use GSM calling? Often your phone’s mobile signal is better suited for making voice calls than your data connection, so if you are experiencing poor quality calls using data, we advise using the GSM option. The person you are calling will only see your VL number.

Inbound Calls

  • You can receive unlimited inbound calls through your app – even using our “Starter” product.
  • As with outbound calls, your data connection may not provide the best call quality so we advise forwarding all calls to your mobile number unless you are confident that you have a good enough data connection…. typically indoors using a stable wi-fi network. Don’t forget that forwarded calls are chargeable to receive, calls delivered to the app are free.

Free Call Credit

  • If your chosen product has free calling credit, this amount can be used towards non-inclusive minutes (i.e. international calls) or in the case of “Starter” users – all outbound or forwarded calls.
  • Free call credit does not reduce each month unless actually used. Once it is used you must top up through your account portal.

Please click on the button to download our latest rates

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Starter

Virtual Landline Starter plan is a bit like a PAYG service. You pay £3.95 a month for the facility and you can receive unlimited inbound calls, but only on your free App. The starter plan includes one divert. *No included minutes. No International, 084 or 087 Calls.

If you wish to make outbound calls from the App or forward your inbound calls to another number (e.g. your mobile) you will have to pay for these minutes from your Top-Up account. To get you going we add £1 of free welcome credit (once only), to your Top-Up account.

Inbound calls that aren’t forwarded are unlimited and will not be deducted from your call balance.

If you need to add more minutes for calls to your Starter plan, you can top up through the Online Account.

No overseas call diverts, international outbound calls or 084 or 087 Uk calls.

Basic

Virtual Landline Basic plan is an inbound only service. This means that all your calls from your Virtual Landline number will be diverted to your mobile or landline number, there are no outbound calls included. *The Basic plan offers diverted calls to UK Geo numbers (01/02/03) and 1000 minutes to UK standard mobile numbers (07). There is no need for you to use a VoIP phone or a Virtual Landline app.

The plan is subject to a Fair Usage Policy (see our Terms and Conditions), which applies to users who carry out normal inbound calling activity.

The Fair Usage Policy* applied to the plan is designed so that users who carry out 'Normal' inbound calling activity (based upon our average statistical analysis) will not be charged for any UK national or mobile minutes for calls, diverted to standard UK landline and mobile numbers.

Overseas call diverts are charged at our international rates and will be deducted from the top-up balance or the £5 welcome credit. To search for specific country tariffs please use the Rate Finder on this page and enter the country or phone number you wish to dial. Partial country names and numbers are valid to search for.

If you need to add more minutes for international calls to your Basic plan, you can top up through the Online Account.

London numbers with 0207 and 0208 prefixes will incur an additional cost of £3.50 per month.

*For guidance, customers regularly making more than 40 calls per day to UK numbers are not classed as 'Normal Users' and hence will invoke our Fair Usage Policy. To be specific - we apply a notional credit to the account equivalent to either unlimited minutes/month of UK 01/02/03 landline calls OR 1,000 UK mobile minutes/month (Vodafone, O2, EE and Three) or any combination of both. If you exceed this you will be charged at our standard rate which can be found on our tariffs page. At all times the decision of Buzz Networks Ltd is final.

UK Unlimited

Virtual Landline UK Unlimited plan gives you *totally unlimited outbound/diverted calls to UK Geo numbers (01/02/03) plus 1000 minutes to UK standard mobile numbers (07). The plan is subject to a Fair Usage Policy (see our Terms and Conditions), which applies to users who carry out normal inbound/outbound calling activity.

The Fair Usage Policy* applied to the plan is designed so that users who carry out 'Normal' inbound/outbound calling activity (based upon our average statistical analysis) will not be charged for any UK national of mobile minutes for either outbound or diverted minutes to standard UK landline and mobile numbers. 

Calls answered using a Softphone, Buzz App or VoIP phone are not classed as diverted calls and therefore are FREE to receive.

Inbound and Outbound calls made to non-UK numbers will be charged at our international rates and will be deducted from the top-up balance or the £5 welcome credit. To search for specific country tariffs please use the Rate Finder on this page by entering a country name or phone number you wish to dial. Partial country names and numbers are valid to search for.

If you need to add more minutes for international calls to your UK Unlimited plan, you can top up through the Online Account.

London numbers with 0207 and 0208 prefixes will incur an additional cost of £3.50 per month.

*For guidance, customers regularly making more than 40 calls per day to UK numbers are not classed as 'Normal Users' and hence will invoke our Fair Usage Policy. To be specific - we apply a notional credit to the account equivalent to either unlimited minutes/month of UK 01/02/03 landline calls OR 1,000 UK mobile minutes/month (Vodafone, O2, EE and Three) or any combination of both. If you exceed this you will be charged at our standard rate which can be found on our tariffs page. At all times the decision of Buzz Networks Ltd is final. 

Pro Unlimited

Virtual Landline Pro Unlimited plan gives you *totally unlimited outbound/diverted calls to UK Geo numbers (01/02/03) plus 1000 minutes to UK standard mobile numbers (07).  The plan is subject to a Fair Usage Policy (see our Terms and Conditions), which applies to users who carry out normal inbound/outbound calling activity.

The Fair Usage Policy* applied to the plan is designed so that users who carry out 'Normal' inbound/outbound calling activity (based upon our average statistical analysis) will not be charged for any UK national of mobile minutes for either outbound or diverted minutes to standard UK landline and mobile numbers. 

Calls answered using a Softphone, Buzz App or VoIP phone are not classed as diverted calls and therefore are FREE to receive.

Inbound and Outbound calls made to non-UK numbers will be charged at our international rates and will be deducted from the top-up balance or the £5 welcome credit. To search for specific country tariffs please use the Rate Finder on this page by entering a country name or phone number you wish to dial. Partial country names and numbers are valid to search for.

If you need to add more minutes for international calls to your UK Unlimited plan, you can top up through the Online Account.

London numbers with 0207 and 0208 prefixes will incur an additional cost of £3.50 per month.

*For guidance, customers regularly making more than 40 calls per day to UK numbers are not classed as 'Normal Users' and hence will invoke our Fair Usage Policy. To be specific - we apply a notional credit to the account equivalent to either unlimited minutes/month of UK 01/02/03 landline calls OR 1,000 UK mobile minutes/month (Vodafone, O2, EE and Three) or any combination of both. If you exceed this you will be charged at our standard rate which can be found on our tariffs page. At all times the decision of Buzz Networks Ltd is final. 

Freephone

Virtual Landline Freephone plan allows inbound calls only.  

Each month subscribers receive a credit for inclusive minutes equivalent of *300 terminated minutes at blended rate of 4.00p per minute delivered to either landline or mobile. Once the credit has been used, subscribers will need to add top-up credit to continue using the service. Calls to numbers outside these prefixes at any time will be deducted from the top-up credit. For details of these rates use the Rate Finder on this page. Unused top-up will carry forward each month.  

Overseas call diverts are charged at our international rates and will be deducted from the top-up balance. To search for specific country tariffs please use the Rate Finder on this page and enter the country or phone number you wish to dial. Partial country names and numbers are valid to search for. 

  • "I used to carry two mobiles around, one for work and one for personal use, thanks to Virtual Landline I now only need one, and have saved money."

    Virtual Landline Review Gary

    Gary Jones, Dentfix Mobile Vehicle Repairs

  • "I can now make really great value calls from my mobile using the app on 4G which is ideal for phoning home to India when I’m on the move."

    Virtual Landline Reviews Vijay

    Vijay

  • "Just moved house from Sheffield to Kent, kept my old Sheffield number by turning it into a Virtual Landline so all our friends can still keep in touch."

    Virtual Landline Reviews John

    John Stonehouse

  • "I bought a Virtual Landline for my mum in Poland, so she has a Colchester phone number! I can now call her from my mobile using my free minutes"

    Virtual Landline Reviews Ola

    Ola

  • "We needed a temporary phone number for a project, Virtual Landline was perfect... we plan to buy more."

    Virtual Landline Reviews Oscar

    Oscar Jackson, THP Architects

  • "I set up a Virtual Landline for my parents who have moved to Spain, now we can call them for the cost of a local call and so can all their old friends."

    Virtual Landline Reviews Louisa

    Louisa McCarthy

  • "I'm an airline stewardess, and Virtual Landline saves me a fortune. All I need is Wi-Fi anywhere in the world, and I can phone home for a penny a minute, and my friends can phone me back as if I was in the UK... Amazing"

    Virtual Landline Reviews Chloe

    Chloe Forbes

  • "I started my new business working from home and needed a dedicated number, Virtual Landline was an ideal and cheap solution. Also... if my business grows, I can take the number with me.

    Virtual Landlin Reviews Abigail

    Abigail Goddard, Lux Interiors

  • "We use a VOIP phone instead of the free app and really can't tell the difference between our Virtual Landline and a real one, except the cost! When we're out the calls are sent to my mobile, and no one knows. Marvellous!"

    Virtual Landline Reviews Ron and Carol Smyth

    Ron and Carol Smyth

Contact Us

+44 (0) 203 488 0088

support@virtuallandline.co.uk

Emergency Number:
+44 (0) 333 300 1289

Virtual Landline
Unit 6, Glenmore Business Park
Blackhill Road
Poole
Dorset BH16 6NL