Virtual Phone Receptionist 

Personal Answering Service for your Virtual Landline

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Often we get asked if we offer a Virtual Phone Receptionist feature as part of our packages. Unfortunately, we don't (yet), but recently we partnered with Message Direct, a professional call handling service that helps businesses to manage their incoming calls.

Message Direct is one of the best telephone answering services in the South West, providing call handling support for startups, small and medium businesses as well as emergency response situations.

What they do? 

Message Direct can handle all incoming calls from your Virtual Landline as if they are answered by a professional receptionist. When a potential customer calls your Virtual Landline number, they will quickly answer with your company name and relay the message or forward the call on to you, depending on preference.

They offer a range of call answering and telephone answering services with flexible packages to ensure that you receive precisely the level of coverage you are looking for. 

Is Message Direct right for my business? 

Message Direct is a good solution for businesses that cannot afford to employ a full-time receptionist or personal answering assistant and the Virtual Phone Receptionist services they offer would work perfectly with your Virtual Landline. 

Virtual Phone Receptionist Features


One of the first companies in the UK to offer live receptionist services. Round the clock coverage seven days a week to ensure no calls are missed.

Emergency Response

24 hour emergency response service is ideal to make sure no calls are missed when your business requires out of hours cover.

Message Taking

Specialising in offering a dedicated message taking service for our clients. Professionally taking messages and relaying them back to your designated point of contact.

Overflow Call Handling

The overflow call handling service has been specifically designed to help your business manage calls at extremely busy periods.

Outbound Services

We can assist your business with outbound marketing services – enabling your marketing to become more effective.

Holiday & Temporary Cover

Our holiday and temporary telephone cover service will ensure that whenever you are away from your phone during the course of the normal working day.

Visit Message Direct website to learn more or give them a Buzz on 01202 653001