When can I start using my existing number after porting is complete?
After the number transfer is complete, you will be contacted by our Customer Service team, letting you know that you can use the number freely.
What happens to my broadband after porting?
When your number is ported the existing fixed landline will cease service. If you have a broadband service or an alarm system on that line it will stop working, so please ensure you have moved those services to another phone line before the porting date. If you wish to change from cable broadband to a more flexible alternative such as 3G/4G routers, check out our other service Virtual Landline Wireless.