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What is Auto-Attendant & how to set it up?

By Snejana Kyolova on Tuesday, 06 June 2017. Posted in Tips, Pro-Features, Company News

What is Auto-Attendant & how to set it up?

Auto-attendant is a professional welcome message you hear when dialling a company's business number. In the telecoms industry, it's also known as IVR (interactive voice response) and it typically sounds like 'Welcome to MyComanyName, please, press 1 for Sales, 2 for Accounts, 3 for Technical Support"

Mobile Twinning

By Dan Blake on Friday, 19 May 2017. Posted in Company News

Mobile Twinning

Mobile Twinning is the term used for combining your landline and mobile services. It's a clever way to use your smartphone for business and personal purpose and making it work in conjunction with your Virtual Landline number is a smart move. 

How to divert landline calls to a mobile

By Snejana Kyolova on Wednesday, 26 April 2017. Posted in Industry News

How to divert landline calls to a mobile

Diverting a landline number to a mobile is a simple straight-forward solution with our service. It allows you to make the most of your incoming calls and keep your business and personal phone numbers separate.

As a start, you need to sign up for a Virtual Landline number (or port an existing number), then type the number where the call will be diverted to.

How to get the most out of your Virtual Landline App

By Steve Smith on Wednesday, 26 April 2017. Posted in Using Our App, Tips

How to get the most out of your Virtual Landline App

Virtual Landline apps rely on your device's data connection to make VOIP calls over the internet. That's why we thought to offer you some guidance how to get the best out of the apps as it is unfair to expect them to work in the same way as your mobile unless you work within their limitations. 

Top 10 Benefits of Using a Virtual Phone System For Small Businesses

By Snejana Kyolova on Wednesday, 22 March 2017. Posted in Industry News

Top 10 Benefits of Using a Virtual Phone System For Small Businesses

Owners of small businesses need to take into account a number of considerations when looking for a choice of a phone system. These can range from simple requirements of choosing the right telephone number and cost options to the more complex requirements of future proofing your phone system and services such as voicemail, diverting numbers and presenting numbers when dialling outwards.

Perceptions of Mobile Business

By Steve Smith on Tuesday, 21 February 2017. Posted in Company News, Industry News

Perceptions of Mobile Business

Sole traders are the backbone of the UK economy – with a 91% growth in these non-employing businesses since 2000. Reputation and trust are critical issues for these companies – with many joining local trade bodies and working hard to gain word of mouth recommendations to build a strong local business.

Running your business from a mobile?

By Snejana Kyolova on Tuesday, 14 February 2017. Posted in Industry News

Running your business from a mobile?

When starting out in business using a mobile phone or home landline as a business phone is a common practice. Most new business owners either want to avoid the use of their home landline and mobile or they simply outgrow this setup and need something more professional to fit the purpose of a business phone.

Virtual Landline is a cloud-based telephony service that offers the perfect business phone solution, helping you to run your business from your mobile phone using a virtual number. If you are running a small business, Virtual Landline is a great way to give yourself a more professional image, rather than using a mobile or home phone number.  

How to set up your Virtual Landline voicemail

By Snejana Kyolova on Tuesday, 14 February 2017. Posted in Tips

All Virtual Landline plans offer free voicemail to email feature. By default, all your voicemail messages are automatically sent in .Wav or Mp3 files to the email address you've registered. 

There is a standard system voicemail greeting as default, however, you can record a personal message by following the steps in the infographic below and when prompted press 3 to choose the menu 'Personal Options'.  

  • "I used to carry two mobiles around, one for work and one for personal use, thanks to Virtual Landline I now only need one, and have saved money."

    Gary Jones, Dentfix Mobile Vehicle Repairs

  • "I can now make really great value calls from my mobile using the app on 3G which is ideal for phoning home to India when I’m on the move."


  • "“Just moved house from Sheffield to Kent, kept my old Sheffield number by turning it into a Virtual Landline so all our friends can still keep in touch."

    John Stonehouse

  • "I bought a Virtual Landline for my mum in Poland, so she has a Colchester phone number!! I can now call her from my mobile using my free minutes"


  • "We needed a temporary phone number for a project, Virtual Landline was perfect.. we plan to buy more."

    Oscar Jackson, THP Architects

  • "I set up a Virtual Landline for my parents who have moved to Spain, now we can call them for the cost of a local call and so can all their old friends."

    Louisa McCarthy

  • "I'm an airline stewardess, and Virtual Landline saves me a fortune. All I need is Wi-Fi anywhere in the world, and I can phone home for a penny a minute, and my friends can phone me back as if I was in the UK... Amazing"

    Chloe Forbes

  • "I started my new business working from home and needed a dedicated number, Virtual Landline was an ideal and cheap solution. Also... if my business grows, I can take the number with me.

    Abigail Goddard, Lux Interiors

  • "We use a VOIP phone instead of the free app and really can't tell the difference between our Virtual Landline and a real one, except the cost! When we're out the calls are sent to my mobile, and no one knows. Marvellous!"

    Ron and Carol Smyth