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Virtual Landline Office

Multi-user business VoIP

Flexible, feature-rich business phone plans for multiple users

 

What is Virtual Landline Office?

Our new Virtual Landline Office package is a flexible, feature-rich business phone plan ideal for customers who need to upgrade to a multi-user phone system.

The new Virtual Landline Office package is just £8.95 ex VAT per user, per month.

What do I get with Virtual Landline Office?

Virtual Landline Office is a package that you can tailor to suit your needs including:

  • A main business telephone number
  • additional telephone number per each user added, for use as direct dials or additional business/brand/regional/marketing numbers
  • IVR auto attendant menus with up to 5 options for each telephone number
  • call hunt groups with simultaneous or sequence ringing
  • time based routing of calls / out of hours call forwarding
  • call whisper to identify which number caller has dialled
  • hold, transfer to a colleague or conference a third person into the conversation
  • ability for each user to be on the phone making or taking calls at the same time
  • call recordings sent to email or secure FTP file
  • conference call rooms
  • call history, stats and reporting
  • internal extension numbers
  • voicemail to email
  • online management portal
  • inclusive unlimited* minutes to UK landline & main UK mobile network and all their reseller calls (01, 02, 03 & 07)
  • Calls can be handled on multiple devices with each user being able to make/receive calls on up to 3 different devices with mobile app, desktop app and ability to add a VoIP desk phone or cordless phone.
  • Inbound calls can also the forwarded to users’ mobile number.

*Subject to fair usage policy

Virtual Landline Office features:

DDI Selection

Route calls to your existing UK landline, mobile number or employees with DID numbers, without the need of multiple physical phone lines.

Product Selection

You can select from our range of VoIP handsets, our PC/MAC app or our mobile app.

Call Whisper

Add a short message to notify you of an incoming call from your Virtual Landline number so you can answer the call accordingly.

Auto-Attendant

Add a professional welcome message to your business number to efficiently direct incoming calls.

Voicemail to Email

Never miss a voicemail message again with voicemail to email. Add, update and remove email addresses.

Extensions

Create call extensions for internal dialling and to help direct calls to the right person or department.

Hunt Groups

Set up multiple groups of people to handle incoming calls from each of your Virtual Landline numbers.

Call Screening

Call screening makes it easy to manage incoming calls. You can add and remove blocked numbers for inbound calls.

Conference Calling

Connect internal teams and clients with the new conference call feature, exclusively available to Virtual Office users.

Follow-me

Divert your business number to any UK landline or mobile number to receive incoming calls straight to your mobile.

Simultaneous Ringing

Forward incoming calls to up to 5 different numbers which will ring at the same time. Whoever is the first to pick up gets the call.

Time of Day Routing

Time of day routing allows you to specify the time or day when incoming calls should be routed to specific numbers or devices.

Balance Top-Ups

Login to your user account from anywhere in the world and manage your account balance and top-up on the go.

Balance Remaining

You can see your remaining call credit balance in your account dashboard and make top-ups online. (This does not relate to free minutes.)

CDR Lookup & Download

Access call records to look up numbers, download call activity records.

App & Device Purchasing

Add and manage devices from your user account. You can download desktop and mobile apps, or purchase VoIP handsets online.

App Login Details

Never forget your Virtual Landline app login details again. Simply log in to your user account to access your login details.

Call Stats

View your call activity by logging in to your account. You can also download call stat reports.

How do I get Virtual Landline Office?

If you are interested in taking out a Virtual Landline Office package or upgrading from your current Virtual Landline package to our new Virtual Landline Office package please contact us today to discuss your requirements:

Call Us

If you would like to discuss Virtual Landline Office or get a quote, please give us a call on +44 (0) 203 488 0088