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How to set up your Virtual Landline voicemail

on Tuesday, 14 February 2017. Posted in Tips

All Virtual Landline plans offer free voicemail to email feature. By default, all your voicemail messages are automatically sent in .Wav or Mp3 files to the email address you've registered. 

There is a standard system voicemail greeting as default, however, you can record a personal message by following the steps in the infographic below and when prompted press 3 to choose the menu 'Personal Options'.  

If you prefer to use a phone device to listen to your Voicemail messages, instead of having them sent to your email inbox, you will have to call us on +44 (0) 203 488 0088, and we’ll set it up for you.

After we configure your voicemail settings, you will be able to listen to your voicemail messages from any phone device, anywhere in the world (please note, that for calls made abroad, roaming charges will apply). The infographic below shows how to access your voicemail. To listen to your messages choose option 1 ‘Listen to your messages’ when prompted.

Voicemail Personal Greeting

  • "I used to carry two mobiles around, one for work and one for personal use, thanks to Virtual Landline I now only need one, and have saved money."

    Gary Jones, Dentfix Mobile Vehicle Repairs

  • "I can now make really great value calls from my mobile using the app on 4G which is ideal for phoning home to India when I’m on the move."


  • "Just moved house from Sheffield to Kent, kept my old Sheffield number by turning it into a Virtual Landline so all our friends can still keep in touch."

    John Stonehouse

  • "I bought a Virtual Landline for my mum in Poland, so she has a Colchester phone number! I can now call her from my mobile using my free minutes"


  • "We needed a temporary phone number for a project, Virtual Landline was perfect... we plan to buy more."

    Oscar Jackson, THP Architects

  • "I set up a Virtual Landline for my parents who have moved to Spain, now we can call them for the cost of a local call and so can all their old friends."

    Louisa McCarthy

  • "I'm an airline stewardess, and Virtual Landline saves me a fortune. All I need is Wi-Fi anywhere in the world, and I can phone home for a penny a minute, and my friends can phone me back as if I was in the UK... Amazing"

    Chloe Forbes

  • "I started my new business working from home and needed a dedicated number, Virtual Landline was an ideal and cheap solution. Also... if my business grows, I can take the number with me.

    Abigail Goddard, Lux Interiors

  • "We use a VOIP phone instead of the free app and really can't tell the difference between our Virtual Landline and a real one, except the cost! When we're out the calls are sent to my mobile, and no one knows. Marvellous!"

    Ron and Carol Smyth