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on Tuesday, 03 March 2020. Posted in Industry News Tips

If you aren't already sold on why 0800 numbers can benefit you, then below are some industry statistics that will give you an idea of the impact switching to an 0800 Landline could have for your growing business.

on Thursday, 27 January 2022. Posted in Industry News
PBX vs VoIP thumbnail

Today we will be covering the main differences between PBX and VoIP and how they can affect how your business communicates. 

on Friday, 05 June 2020. Posted in Industry News
Working After COVID-19 Lockdown thumbnail

No one knows what the normal work environment will be moving forward, it is likely it will take a long time before everyone is given the green light completely. With this in mind, it is time to speculate on what will change after COVID 19 lockdown measures are eased and what has already started to happen.

on Wednesday, 26 January 2022. Posted in Industry News
What is a Virtual Phone Number & How Do They Work? thumbnail

A complete guide to virtual phone numbers. Learn what they are, how they work, how to use them, and how they can help you.

on Tuesday, 14 February 2017. Posted in Industry News
Running Your Business From a Mobile? thumbnail

When running a business from your phone, using a mobile phone or home landline as your main contact is common practice.

The idea of having business queries sent to your home phone may sound fun at first, but eventually, it may become frustrating as you receive them late evening when you have finished work for the day.

This is why most new businesses decide to opt for a virtual phone number, allowing you to own a secondary landline number without needing the office space or location.

on Friday, 20 March 2020. Posted in Industry News
Providers Action to Control Increasing Pressure on Networks thumbnail

Due to the current situation with many offices sending employees home to reduce the risk of spreading COVID-19, networks are under pressure to keep internet speeds high and phone lines open. With an overload of customers working from home and many holidays/events being canceled they are focusing on creating stable connections to cope with the influx of activity:

on Wednesday, 08 July 2020. Posted in Industry News Tips

Customer service is a key part of running a business, especially in the modern-day we live in. It is very easy for disgruntled customers to write a bad review or a harsh comment on your social media page which in turn could put off potential customers. With this in mind, it is best to plan the best communication methods possible to keep clients happy and everyone on the same page… So what is the best communication for you and your business?

on Thursday, 02 April 2020. Posted in Industry News Tips
Necessary Equipment for the New ‘normal’ Working thumbnail

With remote working becoming a larger part of our workforce, many people are starting to adapt their homes to create the perfect home office, but what do you actually need? Make sure you’re covered by checking some of the essential equipment for remote working, including high-quality telecommuting equipment for customer service-related roles.

on Wednesday, 29 April 2020. Posted in Industry News Tips
What is a Cloud-Based Phone System? thumbnail

Cloud-based telephone systems are a phone service that allows the user to make calls through an internet connection in place of a traditional telephone system. This replaces the need for common telephone wiring.

on Wednesday, 25 May 2022. Posted in Industry News
How To Run a Business From Home: An Introduction thumbnail

Running a business from home comes with challenges, but some of the biggest entrepreneurs in the world started with a business from home. Amazon, for example, Jeff Bezos started his multi-billion dollar business from the comfort of his home garage selling books. But what are the advantages of starting a business from home?

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