The legality around recording phone calls hasn't always been clear, with many businesses making you aware if your impending call will be recorded, but what about when you're wanting to record a call from a doctor or a business? Read this guide to learn about the ins and outs of phone recording.
Here at Virtual Landline we take your business seriously. In light of the recent events surrounding COVID-19, we want to let you know that we are monitoring the unfolding situation and have taken preventive measures to ensure there is no impact to our service.
With remote working becoming a larger part of our workforce, many people are starting to adapt their homes to create the perfect home office, but what do you actually need? Make sure you’re covered by checking some of the essential equipment for remote working, including high-quality telecommuting equipment for customer service-related roles.
If you have a growing business or you have recently needed to extend the amount of users linked to your VoIP number (e.g. influx of home workers) then we can help. A VoIP Multi-user phone package is the perfect way to keep your business communication consistent and professional in an easy and cost-effective manner.
Large, well-known companies are more trusted. Customers like to see a brand audience and happy reviews to ease any worries before potentially spending money on a product or service and 81 % say, ‘Trust in brands is an important part of [their] purchase behaviour’. Some smaller or new companies may find this difficult as it's hard to compete with established competitors, but there are ways around this that will be outlined below.
Are you concerned about phone bills skyrocketing? Or experiencing bad signal in your area and missing important business calls? To keep your communications and work consistent, replace your old landline with a Virtual one. Far more reliable and the price is easy to monitor – including extra pro features available to help with call management e.g. Redirect to any device, Simultaneous ringing, Auto-attendant.
A virtual phone number is a phone number that is not connected to a physical landline. Using the internet, the landline connects conversations through the web and can be used through landlines, smartphones, computers and more. In this blog, we will cover virtual phone numbers in detail on what benefits they can provide for small businesses or start-ups.
Auto-attendant is an automated phone answering service that can be described as a voiced menu system. They are popular with businesses and are used to navigate incoming calls to specific departments such as sales, complaints and enquiries. Using an auto-attendant can reduce costs by turning a manual task into an automated process, removing the need for an additional operator.
0300 numbers are non-geographic phone numbers that were introduced by Ofcom in 2007. These numbers have been reserved for non-profit organisations, charities and public support organisations. There is typically a cost for ringing a 0300 number, but some telecom providers flag this charge.
Virtual Landline is a Mobile VoIP solution from Buzz Networks that allows you to make high quality business and personal calls from your smartphone or tablet using a 3G/4G data connection or GSM network (depending on provider).