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on Wednesday, 17 January 2024. Posted in Tips | How to Use our Services

A virtual phone number is a phone number that is not connected to a physical landline. Using the internet, the landline connects conversations through the web and can be used through landlines, smartphones, computers and more. In this blog, we will cover virtual phone numbers in detail on what benefits they can provide for small businesses or start-ups.

What is Auto-Attendant & how to set it up? thumbnail

Auto-attendant is an automated phone answering service that can be described as a voiced menu system. They are popular with businesses and are used to navigate incoming calls to specific departments such as sales, complaints and enquiries. Using an auto-attendant can reduce costs by turning a manual task into an automated process, removing the need for an additional operator.

on Thursday, 15 June 2023. Posted in Tips | How to Use our Services

0300 numbers are non-geographic phone numbers that were introduced by Ofcom in 2007. These numbers have been reserved for non-profit organisations, charities and public support organisations. There is typically a cost for ringing a 0300 number, but some telecom providers flag this charge.

Virtual Landline is a Mobile VoIP solution from Buzz Networks that allows you to make high quality business and personal calls from your smartphone or tablet using a 3G/4G data connection or GSM network (depending on provider).

on Friday, 13 October 2023. Posted in Tips | How to Use our Services

The legality around recording phone calls hasn't always been clear, with many businesses making you aware if your impending call will be recorded, but what about when you're wanting to record a call from a doctor or a business? Read this guide to learn about the ins and outs of phone recording.

How Virtual Landline Can Solve Your Office Communication Issues thumbnail

When running a company from home there are some main issues that arise, including professionalism. How do you keep the professional façade while working from your house? Virtual Landline can help! With our free app, you can manage your calls to your local, London,0330, or 0800 number from a device of your choosing, plus other handy features that will make running your business more manageable.

Outgrowing The Single User Virtual Landline? thumbnail

If you have a growing business or you have recently needed to extend the amount of users linked to your VoIP number (e.g. influx of home workers) then we can help. A VoIP Multi-user phone package is the perfect way to keep your business communication consistent and professional in an easy and cost-effective manner.

Why Every Home Office Needs a Virtual Landline thumbnail

Are you concerned about phone bills skyrocketing? Or experiencing bad signal in your area and missing important business calls? To keep your communications and work consistent, replace your old landline with a Virtual one. Far more reliable and the price is easy to monitor – including extra pro features available to help with call management e.g. Redirect to any device, Simultaneous ringing, Auto-attendant.

If you aren't already sold on why 0800 numbers can benefit you, then below are some industry statistics that will give you an idea of the impact switching to an 0800 Landline could have for your growing business.

on Wednesday, 15 July 2020. Posted in Tips | How to Use our Services
6 Customer retention strategies you should follow thumbnail

It’s always exciting when you see growth in your business, but some companies focus their effort on acquiring customers instead of retaining them, which at the end of the day, could be your downfall.

Data from Signalmind shows that it’s almost seven times more expensive for businesses to find new customers instead of focusing on retaining existing ones. With this in mind, it makes sense to keep hold of the clients you have, especially in the current uncertain business climate.

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