Here at Virtual Landline we take your business seriously. In light of the recent events surrounding COVID-19, we want to let you know that we are monitoring the unfolding situation and have taken preventive measures to ensure there is no impact to our service.
Cloud-based telephone systems are a phone service that allows the user to make calls through an internet connection in place of a traditional telephone system. This replaces the need for common telephone wiring.
There are many different types of phone numbers you can choose from, depending on what suits yourself and your business. Phone numbers can help determine your brand image and your customer base, an example would be using a virtual London phone number to give the impression of a large company and to get business with bigger clients.
Virtual call centres are a great solution for improving customer satisfaction in your business, providing customers with a human element they can interact with to resolve any issues, problems, or comments they may have regarding your business.
If you have a growing business or you have recently needed to extend the amount of users linked to your VoIP number (e.g. influx of home workers) then we can help. A VoIP Multi-user phone package is the perfect way to keep your business communication consistent and professional in an easy and cost-effective manner.
With remote working becoming a larger part of our workforce, many people are starting to adapt their homes to create the perfect home office, but what do you actually need? Make sure you’re covered by checking some of the essential equipment for remote working, including high-quality telecommuting equipment for customer service-related roles.
Moving to a new house can be a stressful and chaotic experience. It gets even worse when you want to keep your existing phone number and take it with you to the new home.
Businesses all across the country feel the same struggle when moving to a new office space. For them, the stake is even higher because getting an entirely different business number can result in potential loss of customers and business leads.
Large, well-known companies are more trusted. Customers like to see a brand audience and happy reviews to ease any worries before potentially spending money on a product or service and 81 % say, ‘Trust in brands is an important part of [their] purchase behaviour’. Some smaller or new companies may find this difficult as it's hard to compete with established competitors, but there are ways around this that will be outlined below.
As the world continues to get more connected, VoIP solutions for fibre broadband are quickly becoming the way to go for any business that wants high-quality voice communications. A VoIP (Voice over Internet Protocol) phone service enables users to make phone calls over the internet, improving the flexibility and cost-effectiveness of their communication systems.
Auto-attendant is an automated phone answering service that can be described as a voiced menu system. They are popular with businesses and are used to navigate incoming calls to specific departments such as sales, complaints and enquiries. Using an auto-attendant can reduce costs by turning a manual task into an automated process, removing the need for an additional operator.