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on Thursday, 30 July 2020. Posted in Industry News | Discover What's Happening

Using a virtual London phone number could give you the opportunity to have a virtual London office, giving your business the look of a larger business but without needing to have a presence in the capital. Reducing the need for a brick-and-mortar store can give your small business the presence of a company operating in one of the most competitive cities in the world.

Outgrowing The Single User Virtual Landline? thumbnail

If you have a growing business or you have recently needed to extend the amount of users linked to your VoIP number (e.g. influx of home workers) then we can help. A VoIP Multi-user phone package is the perfect way to keep your business communication consistent and professional in an easy and cost-effective manner.

on Wednesday, 15 July 2020. Posted in Tips | How to Use our Services
6 Customer retention strategies you should follow thumbnail

It’s always exciting when you see growth in your business, but some companies focus their effort on acquiring customers instead of retaining them, which at the end of the day, could be your downfall.

Data from Signalmind shows that it’s almost seven times more expensive for businesses to find new customers instead of focusing on retaining existing ones. With this in mind, it makes sense to keep hold of the clients you have, especially in the current uncertain business climate.

Customer service is a key part of running a business, especially in the modern-day we live in. It is very easy for disgruntled customers to write a bad review or a harsh comment on your social media page which in turn could put off potential customers. With this in mind, it is best to plan the best communication methods possible to keep clients happy and everyone on the same page… So what is the best communication for you and your business?

on Wednesday, 14 December 2022. Posted in Tips | How to Use our Services
The Surprising Savings of VoIP thumbnail

One of the benefits of using VoIP services to replace your home or business’s standard phone service with a service over the internet is how cheap it can be. While you may believe that VoIP can only be less expensive than your current provider if you’re on one of the basic, low-cost plans, this isn’t true at all.

Private Numbers: What They Mean for your Business thumbnail

A private number is when a caller intentionally blocks their number from showing on caller ID. They're used to hide the identity of callers, and they can appear on your phone as ‘Private Caller’, ‘Restricted’, ‘Blocked’, 'No Caller ID', or other similar variations.

on Thursday, 14 May 2020. Posted in Industry News | Discover What's Happening
How remote working can benefit your customers thumbnail

Although we have focused a lot on the positives for the business of the alternative working method that many companies have been forced into, it is interesting to evaluate the positive to the negative points of remote working.

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