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Customer service is a key part of running a business, especially in the modern-day we live in. It is very easy for disgruntled customers to write a bad review or a harsh comment on your social media page which in turn could put off potential customers. With this in mind, it is best to plan the best communication methods possible to keep clients happy and everyone on the same page… So what is the best communication for you and your business?

on Wednesday, 25 May 2022. Posted in Industry News | Discover What's Happening
How To Run a Business From Home: An Introduction thumbnail

Running a business from home comes with challenges, but some of the biggest entrepreneurs in the world started with a business from home. Amazon, for example, Jeff Bezos started his multi-billion dollar business from the comfort of his home garage selling books. But what are the advantages of starting a business from home?

on Friday, 17 July 2020. Posted in Industry News | Discover What's Happening
BT price increase: How this will effect customers? thumbnail

It has recently been announced that the popular telecommunications provider BT that serves around 18 million users in the UK, is moving a portion of those customers on to their new ‘Unlimited Minutes plan’ in a bid to make ‘things more simple and easy to understand’. In doing so, your BT bill could rise by about £5 per month. The increase alone is almost as much as you pay for a Virtual Landline starter package which includes your telephone number rental, unlimited inbound minutes (to UK landline and mobile) and a £5 welcome call credit bonus.

on Wednesday, 26 January 2022. Posted in Industry News | Discover What's Happening
Calling Codes in the UK: The Complete Guide thumbnail

Here you can find all the calling codes that are currently in use across the UK. This helpful list has every calling code you could possibly need. From major cities, such as Manchester, to small towns like Buxton, find the dialling code you need, today.

When managing a small or home business, call management can be a difficult task. It takes a lot of time and potentially money to oversea, however with a virtual receptionist you can free up your time as well as cut costs...

on Thursday, 14 May 2020. Posted in Industry News | Discover What's Happening
How remote working can benefit your customers thumbnail

Although we have focused a lot on the positives for the business of the alternative working method that many companies have been forced into, it is interesting to evaluate the positive to the negative points of remote working.

on Friday, 05 June 2020. Posted in Industry News | Discover What's Happening
Working After COVID-19 Lockdown thumbnail

No one knows what the normal work environment will be moving forward, it is likely it will take a long time before everyone is given the green light completely. With this in mind, it is time to speculate on what will change after COVID 19 lockdown measures are eased and what has already started to happen.

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