Auto-attendant is an automated phone answering service that can be described as a voiced menu system. They are popular with businesses and are used to navigate incoming calls to specific departments such as sales, complaints and enquiries. Using an auto-attendant can reduce costs by turning a manual task into an automated process, removing the need for an additional operator.
Virtual landlines allow you to receive and send calls from anywhere at any time without having to pay ridiculous charges as well as giving you the option to choose your virtual UK number. This can be important if you are a company owner as the first impression of your business for most clients is your phone number, this can be crucial to your public image depending on your company focus...