A virtual phone number is a phone number that is not connected to a physical landline. Using the internet, the landline connects conversations through the web and can be used through landlines, smartphones, computers and more. In this blog, we will cover virtual phone numbers in detail on what benefits they can provide for small businesses or start-ups.
Mobile twinning is a term that is used to describe a business phone feature that allows you to connect a mobile phone number to a business landline extension. The idea of this feature is to allow certain employees, such as customer care representatives or salespeople, to be contactable even when working remotely. This gives the employee a flexible working environment, whilst also serving the company from the comfort of their home office.
The term “twinning” comes from the idea of combining both a mobile phone and a business landline, giving your employees the ability to stay on top of inbound leads.
No matter the issues in the world there are always inspiring stories popping up about conscious human beings going out of their way to help others in a crisis. With the current panic around Coronavirus and elderly or high-risk members of the community being told to self-isolate there are many day-to-day tasks that become difficult.
With remote working becoming a larger part of our workforce, many people are starting to adapt their homes to create the perfect home office, but what do you actually need? Make sure you’re covered by checking some of the essential equipment for remote working, including high-quality telecommuting equipment for customer service-related roles.
As of 5th November the UK went into the second lockdown due to Covid-19. Has this impacted you further or have you decided to restructure your business plan?
With the business world making the push for digital, remote working, one of the challenges that lay ahead is the requirement to adapt their virtual phone systems. In this article, we will cover some of the benefits of using a virtual phone system for your business.