We are the go-to virtual number specialists who offer high-quality, no-contract VoIP services. Our no-contract VoIP services come stocked with a range of pro features that give our customers flexibility and support. This includes offering no fixed contracts that allow you to use our services when you need them.
With remote working becoming a larger part of our workforce, many people are starting to adapt their homes to create the perfect home office, but what do you actually need? Make sure you’re covered by checking some of the essential equipment for remote working, including high-quality telecommuting equipment for customer service-related roles.
Mobile twinning is a term that is used to describe a business phone feature that allows you to connect a mobile phone number to a business landline extension. The idea of this feature is to allow certain employees, such as customer care representatives or salespeople, to be contactable even when working remotely. This gives the employee a flexible working environment, whilst also serving the company from the comfort of their home office.
The term “twinning” comes from the idea of combining both a mobile phone and a business landline, giving your employees the ability to stay on top of inbound leads.
In today’s business world, remote and hybrid work is no longer just a trend—it’s a necessity. Traditional phone systems can’t keep up with the flexibility remote teams demand. Businesses need communication solutions that are scalable, cost-effective, and enable teams to stay connected and productive from anywhere.
Moving to a new house can be a stressful and chaotic experience. It gets even worse when you want to keep your existing phone number and take it with you to the new home.
Businesses all across the country feel the same struggle when moving to a new office space. For them, the stake is even higher because getting an entirely different business number can result in potential loss of customers and business leads.
When choosing a new small business phone system, you have to take into account the factors that may affect your business. What features do you require? What costs are right for your business? Is this phone system scalable enough for your business? This article will be a guide in everything regarding small business phone systems.
In the ever-evolving world of customer service, businesses often find themselves at a crossroads when it comes to establishing a dedicated customer communication hub, with the primary options being contact centres and call centres. As a business owner or manager, it's crucial to understand the differences between these services and determine which one aligns better with your specific needs.
With the advancement of technology in the modern age, the way people interact with businesses has naturally changed. With the progression of social media, it has never been easier to communicate with brands or companies, with many businesses giving consumers a direct channel into their direct messages.
Even with all this change, people still prefer the tried and tested ways of communication, the phone call. According to Loyalty360, 62% of people still say that a phone call with a business representative is their preferred way of communication.
In this article, we will dive into the reasons why people still prefer the telephone and the benefits for both the caller and the business.
Large, well-known companies are more trusted. Customers like to see a brand audience and happy reviews to ease any worries before potentially spending money on a product or service and 81 % say, ‘Trust in brands is an important part of [their] purchase behaviour’. Some smaller or new companies may find this difficult as it's hard to compete with established competitors, but there are ways around this that will be outlined below.
With the business world making the push for digital, remote working, one of the challenges that lay ahead is the requirement to adapt their virtual phone systems. In this article, we will cover some of the benefits of using a virtual phone system for your business.
As the world continues to get more connected, VoIP solutions for fibre broadband are quickly becoming the way to go for any business that wants high-quality voice communications. A VoIP (Voice over Internet Protocol) phone service enables users to make phone calls over the internet, improving the flexibility and cost-effectiveness of their communication systems.
Auto-attendant is an automated phone answering service that can be described as a voiced menu system. They are popular with businesses and are used to navigate incoming calls to specific departments such as sales, complaints and enquiries. Using an auto-attendant can reduce costs by turning a manual task into an automated process, removing the need for an additional operator.
Communication Issues Within Your Business
Does your business struggle with any aspect of communication? Whether it be with suppliers, customers, or internal employees. If so, it might be time to review your internal communication processes.
Deciding to proactively make the change to better your communication system is the first step, but any large change should be done so thoughtfully and in a supportive way to those it affects.
With this in mind, this article will help you review and change your business communication process, with the plan to increase productivity across your communication channels
When running a business from your phone, using a mobile phone or home landline as your main contact is common practice.
The idea of having business queries sent to your home phone may sound fun at first, but eventually, it may become frustrating as you receive them late evening when you have finished work for the day.
This is why most new businesses decide to opt for a virtual phone number, allowing you to own a secondary landline number without needing the office space or location.
When running a company from home there are some main issues that arise, including professionalism. How do you keep the professional façade while working from your house? Virtual Landline can help! With our free app, you can manage your calls to your local, London,0330, or 0800 number from a device of your choosing, plus other handy features that will make running your business more manageable.